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ELEGOO Neptune 4 Plus 3D Printer
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Elegoo Neptune 4 Plus 3D Printer
The Elegoo Neptune 4 Plus is a versatile and powerful 3D printer that combines high print volume with high precision and speed. Its advanced technical features and intuitive operation make it an ideal choice for both beginners and experienced users who want the highest quality and reliability.

High precision and speed
The printer features a printing precision of ±0.1 mm and a nozzle diameter of 0.4 mm, which guarantees the accuracy of design reproduction. Print speeds range from 30 to 500 mm/s, with an optimal speed of 250 mm/s. The maximum acceleration of 12,000 mm/s² allows for fast and efficient printing, which is especially useful for large projects.

Impressive print volume
The Neptune 4 Plus offers a maximum print volume of 320 × 320 × 385 mm. This workspace allows you to create large and complex models without having to split them into smaller pieces. This is perfect for projects that require a high degree of precision and detail. The Elegoo Neptune 4 Plus can operate at ambient temperatures from 5°C to 40°C, with a maximum nozzle temperature of 300°C and a heated bed reaching 110°C. These parameters make the printer versatile and capable of handling a variety of printing materials, including those requiring higher temperatures.

Intuitive software and operation
The printer works with the popular Cura software, ensuring ease of preparing models for printing. It supports STL and OBJ input file formats, and the output is a G-code file. USB drive and network (LAN) interfaces make it easy to transfer data and control the printing process. The Elegoo Neptune 4 Plus is solidly built, measuring 578 x 533 x 640 mm and weighing 14.4 kg. It's a device that provides stability and reliability for everyday work, while not taking up too much space on your desk.
| Manufacturer | Elegoo |
|---|---|
| Model | Neptune 4 Plus |
| Printer type | FDM (Fused Deposition Modeling) |
| Maximum print volume | 320 x 320 x 385 (mm3) |
| Printing precision | ±0.1 mm |
| Nozzle diameter | 0.4 mm |
| Printing speed | 30 ~ 500 mm/s |
| Normal print speed | 250 mm/sec |
| Maximum acceleration | 12000mm/s2 |
| Ambient working temperature | 5°C~40°C |
| Maximum nozzle temperature | 300°C |
| Maximum heated bed temperature | 110 |
| Software | Cura |
| Input file format | STL, OBJ |
| Output file format | G-code |
| Interface Drive | USB, LAN (Network) |
| Input power supply | 100-120V/220-240V; 50/60 Hz |
| Output power | 24V |
| Size of the device | 578 x 533 x 640 mm |
| Net weight | 14.4 kg |
Shipping policy
Shipping Policy – ZETBUY.COM
Thank you for shopping with zetbuy.com! We are committed to delivering your electronics orders swiftly and securely throughout the European Union.
Shipping Area
We currently ship exclusively to addresses within the European Union (EU). Unfortunately, we do not offer shipping outside the EU at this time.
Processing Time
Orders are processed within 1-3 business days after payment confirmation. You will receive a notification once your order has been dispatched.
Shipping Methods & Delivery Times
We use reliable courier services to ensure timely delivery. Typical delivery times are:
- Standard Shipping: 5-9 business days
- Express Shipping (if selected): 3-5 business days
Please note that delivery times may vary depending on the destination country and any unforeseen customs or postal delays.
Shipping Costs
Shipping fees are calculated at checkout based on the delivery address and selected shipping method. Free standard shipping promotions may apply to orders above a certain amount, as specified on our website.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your package’s status.
Customs & Import Duties
Since we ship within the EU, customs duties or import taxes generally do not apply. However, any local taxes or fees imposed by your country are the responsibility of the recipient.
Address Accuracy
Please ensure that your shipping address is accurate and complete to avoid delays. We are not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer support within 7 days of delivery so we can assist you promptly.
Contact Us
For any questions regarding your shipment, please email info@zetbuy.com or visit our Contact Us page.
ZETBUY.COM 2-Year Warranty Policy for Electronics
1. Warranty Overview
At zetbuy.com, we are dedicated to delivering premium electronic products with confidence. Our comprehensive 2-Year Warranty Policy provides you with peace of mind by ensuring that all electronics purchased through our official European e-store are protected against manufacturing defects.
2. Warranty Coverage
This warranty covers any defects in materials or workmanship under normal and intended use during the warranty period. Should a product exhibit a defect within two years from the date of purchase, zetbuy.com will, at its discretion, repair or replace the product free of charge.
3. Warranty Period
The warranty is valid for two (2) years starting from the date of purchase. This policy applies exclusively to products purchased directly from our official website, zetbuy.com.
4. Exclusions
This warranty does not cover:
- Damage resulting from misuse, accidents, neglect, or unauthorized alterations.
- Damage caused by natural disasters such as floods, fire, or earthquakes.
- Normal wear and tear from regular use.
- Products purchased from unauthorized sellers or third-party retailers.
- Software-related issues, including problems with installed applications.
5. How to Claim Warranty Service
To initiate a warranty claim, please follow these steps:
- Contact Customer Support: Email our support team at help@zetbuy.com with your order number and a detailed description of the issue.
- Product Return: Upon validation of your claim, you will receive instructions for returning the defective product. The product may need to be sent back for inspection.
- Assessment: Our qualified technicians will evaluate the product. If the defect is covered under warranty, we will proceed with repair or replacement at no cost to you.
6. Refund Policy
In cases where the product cannot be repaired, you may be eligible for a replacement or a full refund, subject to availability. Refunds will be processed via the original payment method.
7. Limitation of Liability
zetbuy.com shall not be held liable for any incidental or consequential damages arising from the use or malfunction of our products, to the fullest extent permitted by applicable law.
8. Governing Law
This warranty policy is governed by the laws of Lithuania. Any disputes related to this warranty will be subject to the exclusive jurisdiction of the Lithuanian courts.
9. Contact Information
For questions or warranty assistance, please contact us at:
Email: help@zetbuy.com






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